When you have registered a product via our website, you will receive a shipping label and packing slip. With these two forms you can order the product prepare for shipment.

Condition packaging

It is important that the product is packed securely. Pack your device securely in a cardboard box with padding to prevent sliding in the box prevent. 

Shipping Conditions

The shipping label is clearly visible on the package. Then you can the package will be delivered to a UPS point near you. When we have received the package in good order you will receive a confirmation of receipt by e-mail. 

We may not be able to provide you with a price quote for your product is accepted. Why? Sometimes we don't like a phone as much than you estimate it to be. It is also possible that defects result from the test, that you were not aware of. We will then send the product free of charge back to you within a few working days. 

How do we return your product?

As a customer you don't have to do anything for this yourself! We ensure that the product will be shipped to you free of charge within a few working days specified address.